CTANW's Board of Directors
Colleen Kuhn, President (2018-2020)
Human Services Council
Colleen has been in the Transportation Industry for more than 12 years, and has been in a leadership role at CTANW for more than 5. Colleen says providing tools, resources and support to agencies and individuals to help them provide the most safe, reliable and affordable transportation solutions to meet the needs of individuals with specialized needs is one of the most important priorities for CTANW.
“I have always wanted to participate in an organization that gives back to the community. When I came to the Human Services Council I was unaware of the significant need for safe, affordable and reliable transportation and mobility for all populations. I quickly learned about transportation options, solutions, needs and barriers that exist in particular for individuals with specialized transportation needs. I believe this need will continue to grow as our population ages and I am proud to be part of the solution. Additionally, I have a grandchild with specialized transportation needs and my experience at the Human Services Council has allowed me to assist him and his parents in addressing those needs for my grandson. My experience with the Human Services Council and the transportation industry has allowed me to better understand the needs of those most vulnerable in our country, connect with others who have a strong desire to serve and has allowed me to participate in boards and groups like CTANW, Washington State Transportation Improvement Board, Accessible Transportation Coalitions, etc.”
Colleen serves as the Executive Director for the Human Services Council in Vancouver, WA, and is a member of the Transportation Improvement Board representing specialized transportation.
Connie Mahugh, Secretary (2017-2019)
Rural Resources Community Action
Connie Mahugh is the Transportation Director at Rural Resources Community Action in Colville, WA. Connie has been in the transportation industry for more than 24 years, including time as a dispatcher, program assistant, program manager, and now director of transportation. Her background includes a wide variety of specialized training, including: Family Development Specialist, "Transit and Community Transportation Management", Victim Service Advocate, "Service in America", "Transit and Paratransit Management", WSTTC "Dispatch Training Program"," PASS", "Transit Collision Investigation" and she is a licensed CDL driver.
Connie says she was “naïve” when she first started in the industry, and thought everyone had a vehicle, family or friends to provide transportation. Now, Connie says one of the most important things CTANW can do is continue to push forward the philosophy that it truly takes all types of transportation to keep all of Washington’s people moving and connected.
“CTANW's advocacy and legislative agenda, and the relationship with WSDOT are all very important to me.”
As a lifelong Colville resident, Connie is active in her local community and finds great joy in being Nana to her 2 year old grandson. She appreciates the four seasons that NE Washington has to offer. In her spare time, she and her husband ride motorcycles and snowmobiles, show a classic car and boat on Lake Roosevelt.
Emily Bergkamp (2017-2019)
After earning her BA from St. Martin's University in Sociology and Cultural Anthropology, Emily spent several years in the social services field, working with frail seniors and people with disabilities. During this time Emily became a member of Intercity Transit's Citizen's Work Group advocating for the transportation needs of these populations in Thurston County. She served as member and chair from 2000-2004. In her capacity on the work group, Emily learned about the inner workings of public transportation, its successes, challenges and goals for the future.
Emily started her career at Intercity Transit as a Vanpool Coordinator in 2004, moved to Youth Education Specialist in 2007, then to Dial-A-Lift Manager in 2008, and was recently promoted to Director of Operations in 2018. Emily is a Leadership APTA program graduate and earned her Master in Public Administration degree from The University of Washington Evans School of Public Policy and Governance. Emily enjoys the challenges of working in the Public Transportation Industry, the everyday puzzles of getting service on the street, while supporting clients at their most independent level. She lives in Olympia with her husband Jude and young sons Isaiah and Zane.
Karen Parkhurst, Vice President (2017-2019)
Thurston Regional Planning Council
Karen Parkhurst serves as TRPC’s Programs & Policy Director, joining TRPC in 2000 after years in management and policy at the High Court of American Samoa, The Washington State House of Representatives, and Intercity Transit. Ms. Parkhurst also spent time in government relations, advocating for transit, high tech, educational, and social service clients. At TRPC, Karen leads state and federal legislative strategy efforts, grant writing and management, rural and special needs transportation, transit, commute trip reduction, health, active community environments, public outreach, and local food systems. She serves as a member of the State Commute Trip Reduction Board and Agency Council on Coordinated Transportation. Karen has a BA from The Evergreen State College with a focus on labor and cultural studies. Perhaps most importantly, Karen is a Libra who enjoys walking on the beach, arguing about politics, and believes she can change the world.
Kelly Scalf (2017-2019)
Madelyn Carlson (2018-2020)
People For People
Madelyn Carlson is the CEO for People For People. Established in 1965, People For People is a non-profit agency that provides resources and opportunities that empower people to lead self-sufficient and enriched lives. People For People’s service region includes twenty Eastern Washington counties with Administration offices in Yakima, Washington. Madelyn has thirty years in nonprofit administration, financial oversight, and contract compliance. For the past ten years as People For People’s CEO, Madelyn has been a strong advocate for expanding rural transportation for individuals with special transportation needs and has served on CTANW leadership team since 2010. Madelyn is the current chair for the Non-Profit Insurance Program (NPIP) that was formed by CTANW members in 2004 to create the ability for nonprofit transportation providers to secure stable and affordable insurance coverage.
Marianna Hanefeld, Vice President (2017-2019)
Marianna Hanefeld, Mobility Manager for SNOTRAC, has a reputation as a collaborative organizational leader and program advocate with expertise in building strategic partnerships and community engagement in public education, non-profit and the civic arena for more than 20 years. She has served as an executive and board member of a number of non-profit organizations, most recently the Lake Washington Tech Foundation, Attain Housing and the Kirkland Cultural Arts Commission. Her journey to Mobility Management includes her primary focus as an educator, having been a teacher and educational consultant for the Lake Washington School District for over 10 years. Since then she has held positions as a school administrator, and customer service associate, as well as volunteering for groups she supports.
Marianna holds a BA in Music Education from Seattle Pacific University and an MA in Organizational Leadership from Gonzaga University. Her interests include keeping up with her 4 grown kids, traveling with her husband of 38 years, reading, cooking and engaging conversation. She is a life-long learner and divergent thinker that enjoys re-imagining projects and organizations. She is excited to join the CTANW team and work on initiatives that will serve our members.
Steve Hutchins, Vice President (2017-2019)
Around the Sound/Transpro
Steve Hutchins is an experienced transit professional. With more than 35 years of experience, Steve’s background includes operating NEMT, ADA, and public transit (both fixed route and demand activated) services, as well as managing the largest Medicaid brokerage in the State of Washington as COO at Paratransit Services.
Starting his career in 1977 as a transportation coordinator in Wenatchee, Steve soon started working in King County as a subcontractor to Metro starting the first 504 Compliance demonstration (later evolved into ADA) project. Steve was also a leader in Medicaid transportation services as the state began the transition to a brokeraged statewide service where he managed a demonstration project for what was then known as DSHS MAA. His experience also includes working in the private sector for the then transportation leader DAVE Systems, and he later directed the day-to-day management of Sunline Transit before moving on to Paratransit Services for nearly 15 years. In 2006 Hutchins bought JFM transportation, which merged with Transpro becoming the largest NEMT provider in the state of Washington now called ATS Trans (Around the Sound).
Steve was a Charter member of the Evergreen State Specialized Transportation Association (ESSTA) which evolved into CTANW. As the first president of ESSTA and with more than 38 years of transportation management, Steve is uniquely qualified to return to the board of directors.
Priscilla Vargas, Treasurer (2018-2019)
Priscilla’s role encompasses all aspects of the presales and post-sales activities on behalf of Ecolane prospects and customers. This includes comprehensive account management beyond the initial implementation. Priscilla’s 28-year career in transportation has included management of paratransit operations, business development, customer and strategic planning. Prior to joining Ecolane, Priscilla served the King County Metro Transit Division as manager for Paratransit and Rideshare Operations, where she oversaw an $80 million budget with more than 55 employees in paratransit operations, contract management, vanpool programs, mobility options, and customer engagement. Priscilla was instrumental in improving Metro’s paratransit services while growing the largest public vanpool operation in the country. Priscilla has also held key positions with Sacramento Regional Transit District, Sonoma County Transit, the Metropolitan Transportation Commission and Laidlaw Transit. She has a deep passion for promoting “mobility for all” that is efficient, costeffective and adaptable to the expanding technologies occurring in the transportation industry. Her commitment to public transportation, especially in the paratransit arena has been a key to her continued success. Career Achievements include: • Significant program management experience with a background in ensuring compliance with both state and federal regulations including the Americans with Disabilities Act (ADA) and statewide commute trip reduction services.
• Demonstrated ability to design and implement standard operating procedures which are concentrated on improving program effectiveness and productivity
• Oversaw an $80 million budget at a paratransit operation with more than 55 employees in areas such as paratransit, contract management, vanpool programs, mobility options and customer engagement